Adams conducts regular satisfaction surveys to measure the quality of our service. We are delighted that we receive consistently high scores. However, we do not rest on our laurels but constantly seek ways to refine and enhance our service. Here we present a selection of comments provided by recent clients of the firm.

“I have used Adams Solicitors more than once and am always satisfied with their services and continue to recommend their services to others, so they can benefit from them as well”.
Melissa Stears, August 2007

“I was surprised by the quality of the service as it was far better than with previous firms. I’m grateful to Adams Solicitors - they went out of their way to keep me up to date, and provided an overall brilliant service”.
A Sheikh, August 2007

“I was 99.9% happy with Adams Solicitors service, it was perfect. The 0.1% was only due to the unusual difficulties of my particular case”.
AN (Client wished to remain anonymous), August 2007

“Everything went very smoothly working with Adams. I was delighted with their high standards and quality of service and would use them in the future”.
Susan Lugard, August 2007

“I have tremendous confidence in Rebecca Howlett. I think she’s extremely professional and very insightful. She understands the situation beyond its surface, and this covers not just the legal dimension. So for example, she might suggest that you try negotiating one way to achieve a certain result. I think the fact that I have used her for three transactions already speaks for itself.”
Mr J (identity protected for client confidentiality), February 2007

"I can confirm that I was satisfied with the service from Adams and no particular improvements come to mind. I’d definitely use the firm again, and would be very happy to recommend you to others."
M Wolff, February 2007

"Adams provides a really good service - the firm was recommended to me originally, and I've been working with you for a while now. In fact, I'm in the process of using you again, and I'd recommend you to other people too."
Mr S Ahmed, February 2007

“Adams were excellent. The fees were well set out from the start with no hidden costs to occur later on .. I was kept informed about exchanges and completion and always given straight answers. And, it was nice to come to your office knowing there is always a warm welcome!”
Mr Ahmed, October 2006

“I came to Adams as you were Lexcel Accredited which I was looking for and I got the service I expected – I was kept up-to-date, my solicitor was always around to talk to, and in all you did a smashing job”
Mr Sabey, October 2006

"We were recommended to Adams by a friend and were pleased with the service. My solicitor was easy to get hold of and quick to respond, and we would use the firm again in future.”
Michael Morgan, October 2006

“The service at Adams is well set up – the fees were explained to me in some detail, which helped. I was able to get hold of my solicitor easily and they called back promptly. If someone I knew needed help, I’d recommend Adams.”
Mr Thompson, October 2006

"This is the second time I have worked with Adams and I was happy with the service. I would use the firm again in future and would also recommend Adams to other people."
R Patel, September 2006

“I was very pleased with the service from Adams. My solicitor was remarkably responsive and easy to get hold of. I would have no problem recommending the firm to others."
T Webster, September 2006

“I used Adams for another matter in the past, and so I came back to you for this transaction. Although I was working with a different solicitor, I was entirely happy with the service and can’t really think of any improvements!”
Violet Daly, August 2006

"I was really happy with the service we received from Adams. We found our solicitor easy to get hold of and quick to respond, so we were always up-to-date with progress. I would use the firm again, and would also recommend them to others."
Sally Randall, August 2006

"I wanted a solicitor who would provide a fast and efficient service and Adams definitely lived up to that. I am already using them for an additional matter and would have no hesitation in recommending them to others."
Sharon Waldron, July 2006

“My family and I have worked with other solicitors in the past but Adams is by far the best. They make things easy to understand and explain all the rules and regulations so I’m really happy. We always use them now, and we recommend them to other people we know as well.”
Mrs Begum, July 2006

"I worked with Adams on the purchase of our property. The service was very good and I would definitely use the firm again in future. It was easy to get hold of a member of the team whenever we needed to, and I would find it hard to suggest any improvements."
Kate Vincent, June 2006

"The service was excellent throughout, I really can't suggest any improvements. My solicitor kept me in the loop at all times, and she was always easy to get hold of whenever I had a question. I am currently using the firm for two other matters and would certainly use Adams again in future. I have also recommended them to other people."
Jagdeep Sandhu, June 2006

"I can't fault the service, I'd give it 10/10. There was excellent communication throughout and I was always kept informed of progress. I can't think of any improvements, it all went smoothly and I am more than happy!"
Izhar Ali, June 2006

"I was very happy with the service provided by Adams. I was impressed with the information provided at the outset, telling me what to expect during the transaction. I communicated with my solicitor primarily through email and she was very quick to respond, often within minutes."
Gorana Renovica, Residential Purchase, May 2006

"The service provided by Adams was excellent - ten out of ten! My solicitor was always available to answer my queries, and she went out of her way to ask all the right questions so that every potential issue was thoroughly investigated and the process was stress free. I would definitely use Adams again and have already recommended the firm to many of my friends."
Muzibul Islam, Residential Purchase, April 2006

"I recently worked with Adams on the sale of my residential property. My solicitor was very responsive, easy to get hold of and kept me fully up-to-date at all times. I was very happy with the overall service and would find it hard to suggest any improvements."
Ricky Riat, Residential Sale, April 2006

"I was really pleased with the service - my solicitor was extremely helpful, she kept me up-to-date throughout, and did her job very well."
Angela Rae, Residential Sale, April 2006

"The transaction progressed smoothly, and I was very pleased with the service. I would certainly use Adams again in the future and have already recommended the firm to a colleague."
Peng Cheng, Residential Purchase, April 2006